Network services remain the Achilles heel for both enterprises and service providers.
They need a model that is ready to deliver new levels performance as well as increased time-to-market, visibility and adaptability. The alternative is to continue to use a legacy networking model. That means lengthy and complex contracts with long lead times and slow innovation. These may suit service providers, but not customers who want more control over their services.
After all, in today’s cloud-centric market the networking model has to be faster, more flexible and dedicated to enablement. In this way, it is not just about selling network services or pushing products. Telco 3.0 is about delivering an entire end-to-end experience that matches long-term customer needs and expectations.
There are 4 main pillars that form as the foundation to Telco 3.0:
A service provider’s back office needs to be automated and streamlined, to simplify processes and deliver a complete service experience. Quoting, ordering and billing can be delivered in a single instance – removing complexity and accelerating delivery. Orchestration can remove much of the human element from legacy networking models, and instantly align the needs of applications with infrastructure. This way leads to an optimised experience for customers.
- On Demand Intelligent Network Services
When the back office has a greater degree of orchestration, it’s possible to deliver on-demand connectivity and telco infrastructure. This enables customers to turn up secure services in minutes instead of weeks, and serve demand immediately. They no longer have to exchange pricing via emails or meet potential suppliers in person. Instead they can use click-to-connect provisioning to shape and adjust services, to meet the changing needs of customers and their end users. This unlocks real cloud agility because the network is ready to deploy services on-demand.
- Network Analytics and Assuring Quality of Service
New intelligence in the network and continuous troubleshooting and optimisation will deliver the performance that cloud, next-generation communications and on-demand services need. End-to-end visibility from the transport to application layers enables service providers to deliver guaranteed Quality of Service (QoS) and Quality of Experience (QoE). When network behaviour is observed in real-time and simultaneously compared to historical network data, performance can be consistent and reliable. What’s more, machine learning enables network environments to be continually optimised and shaped by new data captured across the network.
The API is the key to unlocking the potential of the broad ecosystem of cloud, network and application providers. Integrating networks through APIs enables a global marketplace to exist. One in which a multitude of infrastructure and application services can be accessed and activated to create a true multi-service offering.
Telco 3.0 delivers new simplicity to complexity of global, last mile and cloud connectivity. These four pillars all form a foundation for the development of a new innovative telecom era, where network enablement holds no limits. Service providers will be able to deliver new capabilities that accelerate their business growth. These will enable their end-users to benefit from new and improved levels of Quality of Service and Quality of Experience.